CUSTOMER SERVICE & RETURNS
You have a question ? Contact the Shop team, taking care to specify your order number.
How to find his order number?
You can find it in the email sent by this address during your purchase: firstname.lastname@example.org
RETURNS, EXCHANGES & REFUNDS
You must send us your purchases within 14 days of the date of your purchase.
For us to be able to accept the return, the product must be returned in its new condition, with its original packaging and label (if any) and must not have been used. Please send us your return with an explanatory note including your order number, your address, and let us know if you need an exchange or a refund.
Refunds are made within 14 days on the payment card used for the purchase.